frequently asked questions

How does a kids cold pack work?

Cold placed on an injury slows blood flow to the affected area, thus, reducing pain, swelling and inflammation. BumpBuddy works just like the traditional cold/ice pack that an adult uses after an injury.

Do you keep BumpBuddy in the fridge or freezer?

It is recommended that you keep the BumpBuddy in the fridge as the temperature is just right for children and they stay cold long enough (about 10-15 minutes) to apply to an injury. BumpBuddy can be placed in the freezer if you prefer but it may be necessary to wrap the BumpBuddy in a cotton cloth to prevent a cold burn.

Can BumpBuddy be used as a hot pack?

Yes it can, however most childhood injuries do not require heat therapy so we do not provide instructions for use on the pack for this purpose. If you intend on using the BumpBuddy as a heat pack, fully emerge the BumpBuddy in water in a microwavable safe bowl and place on high for 3 minutes, or, place in boiling water for 5 minutes. Always check the temperature before applying.

Can you use BumpBuddy as a teething ring?

BumpBuddy, although durable, is not designed as a teething ring and is not recommended for this purpose.

What if my BumpBuddy splits open?

BumpBuddy is completely non-caustic and non-toxic, meaning it is safe if it accidentally breaks open. Always seek medical attention if you are worried about your child’s health and discard any broken packs. BumpBuddy is registered with the Federal Government’s Therapeutic Goods Administration and it meets all safety standards in Australia.


Last updated: September 24, 2009